Welcome to our branding and marketing blog

This is the best place to learn how we think as creative and strategic communicators. You’ll find various observations and best practices about branding, design, client relations, and communications, in general. We try to keep things instructive and advisory. However, we can’t guarantee that there won’t be a rant or rave once in a while. So, please cut us some slack.

FEATURED BLOG POST

8 ways you could be losing customers before you get them (part 1)

by Step2 Branding & Design

There’s no shortage of online advice about prospecting and how to grow your sales. What you don’t hear much about are the ways in which you may have created barriers to them. What if you already have two strikes against you before a prospect takes your call? Instead of offering tips to get more clients, we’re putting a bit of a twist on things by suggesting ways you could be losing them without even realizing it.

Branding and marketing blog posts

Build brand loyalty through relationship marketing

Build brand loyalty through relationship marketing

Get to know your customers on a more personal level and understand what’s behind their buying decisions. Make them feel special and important. Engage them while listening between the lines about their needs and concerns. You’re not just providing a product or service; you’re providing a unique and positive experience that will distinguish you from your competitors and lead to more referrals.

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Do you look like you belong?

Do you look like you belong?

Do you have an outstanding business with an identity that doesn’t stand out? Are you in an exciting start-up struggling to excite others? Does your great track record still not help you gain traction? Perhaps there’s a disconnect between your brand image and your brand identity.

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