Sometimes, we lose sight of the core traits that make us great and distinguish us from our competition. It’s human nature to get caught up in what we do and lose sight of why it really matters.
I once worked for a company that changed their tagline just about every year. By doing so, they unwittingly demonstrated a lack of focus and left people wondering what they really stood for. By chasing the latest shiny objects on the hill and declaring, “Us, too!” they risked losing their unique identity and authoritative voice. A business that should have taken off and changed their market floundered, instead.
It’s always a good idea to take a step back and be more introspective about your unique qualities and strengths. By looking beyond short-term distractions, we often discover that we still have a place to fit in in a way that provides opportunities and is meaningful to our market.
Try taking an unbiased view of your brand promise and what it means to your clients and prospects. If your message is high-level (think 30,000 feet), you can withstand lower-level market change and still have flexibility to adapt. If you find yourself constantly retooling in reaction to the latest trend, then, perhaps, your message isn’t broad enough. If even a small amount of change risks confusing your audience, then you have most likely marketed yourself into a corner (think 10,000 feet).
What is that deep-down characteristic that makes you the expert? Why does it matter to your audience? What makes you the go-to resource? How can you build on your marketing without creating confusion? Can you do it yourself, or would you benefit from the objectivity an outside consultant brings? How about surveying your best clients to see why they’ve stuck with you over the years? Sometimes, we find that the best way to view our own business is through the eyes of others.
It seems that market dynamics are constantly shifting. That’s the reality of today’s fast-moving world. But, with it comes huge opportunities. Those who fail to embrace change and seize the moment to reinforce their role will quickly find themselves marginalized.
Related Posts
“Good Enough” Is No Longer Good Enough.
Those who can harness the benefits of new technology without losing sight of the basics, like branding, creativity and targeted outreach, will be poised for greater success than those who find contentment with what they consider, “Good enough.”
A Dash of Humility Makes a Better Pie.
Isolating yourself in a bubble of self-adulation might make you feel good. But, it doesn’t get you anywhere and, worse yet, it prevents you from uncovering opportunities to distinguish your business from the competition.
Get Real.
Don’t claim to be what you’re not. Embrace what you are, what makes you great and why that should be important to your audience.
Six Telltale Signs to Knowing when You Have a Weak Brand
If any of these scenarios seem familiar, perhaps it’s time to consider retooling your brand.
True leadership is in knowing when to follow
The more experts you keep in your circle, the better you’ll be at determining your next great move. And, the better chance you’ll have that your crew will follow and grow with you.
Perception vs. Promise
So, if you find yourself continually restating your promise or steering your audience away from false perceptions, then it’s time to take a step back and see where things have gone astray. And, that might just require the objectivity that can only come from outside of your organization.